Retention Call Results: The Business Platinum Card From American Express [2021]

by Flying High On Points
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I just got hit with the $595 annual fee for the Business Platinum Card From American Express.

So, I did what I always do – I made the annual retention inquiry call to American Express.

So how did it go?

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Retention Call Results: The Business Platinum Card From American Express [2021]

Click Here For The 2021 Referral Offers On The Business Platinum Card From American Express

I quickly got a representative, told him I was trying to determine if I should keep the card. I explained I wasn’t sure if I wanted to pay $595 to keep the Business Platinum Card – especially when I found little travel use for it during the pandemic.

I asked him if there were any fee waivers or retention offers available to me.

He took a moment to look up my information and then came back and said, “I see you have been a loyal American Express member for many years now; well, to thank you for your loyalty we’d like to offer you a one-time loyalty credit of $595 if you decide to keep the card”.

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The Bottom-Line: Retention Call Results: The Business Platinum Card From American Express [2021]

As it turned out, with all the incentives AMEX added to the card,  I was able to wring about $895 in net value out of the Business Platinum Card From American Express during 2020.

$595 to keep the card? Yes please. I of course accepted that offer.

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Click Here For The 2021 Referral Offers On The Business Platinum Card From American Express

Did you receive any retention offers for the Business Platinum Card From American Express in 2021? Leave your retention call results in the comments below.

 

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